Our products · AI receptionist & chat
Every call answered.
Every opportunity captured.
An AI receptionist answers when your team can't, qualifies the caller, collects the right information, and moves the opportunity toward a booked appointment.
Talk to us01What it does
An unanswered call is a lost opportunity
Most customers who reach voicemail do not leave a message; they contact the next provider on their list. The receptionist is designed to close that gap.
It answers on your existing business number, asks the questions your team would ask, records the details in full, and offers the caller a time on your calendar. The result is a qualified record of the enquiry rather than a missed-call notification.
It is one of our own products: designed, built, hosted, operated, and maintained by Etalonix.
02Coverage
Calls it can handle
The routine calls that take up your team's time or go unanswered at peak periods.
- New customer enquiries about availability, service area, and indicative pricing
- Appointment and estimate requests, including rescheduling
- After-hours calls that would otherwise hit voicemail
- Overflow when your team is on a job or already on the line
- Routine questions: hours, service area, what to expect at a visit
03Qualification & booking
From "hello" to a name on your calendar
The receptionist doesn't just take messages. It qualifies the caller and books the appointment while they're still on the line.
Asks what you'd ask
The receptionist works from a script built around your first-call questions: what's the problem, where's the property, how urgent is it.
Collects the details
Name, phone number, address, and the specifics of the job — captured in full, spelled back to the caller, and logged automatically.
Screens out the noise
Callers outside your service area, or asking for work you do not carry out, are handled politely and without taking up your team's time.
Appointment booking
Qualified callers are offered real openings from your calendar and confirmed on the spot, with a text confirmation so the appointment sticks. Nothing to call back about, nothing to re-enter by hand.
After-hours & overflow
Evenings, weekends, and the moments your team is mid-job or already on the phone are exactly when it earns its keep. It can answer everything, or only the calls you'd otherwise miss.
04Fits what you have
Built around your existing setup
No rip-and-replace. The receptionist plugs into the phone number, calendar, and tools you already run your business on.
Your existing phone number
No new number to advertise. The receptionist picks up on the number your customers already call — on every call, or only when you can't answer.
Your calendar
It sees real availability and offers real slots, so appointments land where you actually have room.
Your CRM & follow-up
Every call becomes a contact with notes, written into the CRM and follow-up tools you already use rather than a system only we can see.
Website chat
A separate chat widget on your website handles visitors who prefer to type, and books into the same calendar.
05Human handoff
When a call should reach a person
Some calls shouldn't be handled by software: an emergency, an upset customer, a complex job that needs a real conversation. We define those situations with you up front.
When one comes in, the receptionist transfers the call to you or your team — and if nobody can pick up, it captures the details and flags the lead as urgent so a human follows up first.
The goal is never to keep customers away from you. It's to make sure nobody ends up talking to voicemail.
Understand what your unanswered calls are costing.
A short review of your call handling is usually enough to identify where enquiries are being lost, whether or not you go on to use the receptionist.
Talk to us