Privacy Policy

This Privacy Policy explains how Etalonix ("Etalonix", "we", "us", or "our") collects, uses, and shares information about you when you visit our website, contact us, book a call, or use our services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

• Information you provide directly. Your name, email address, phone number, company details, and any message content you submit when you email us, book a call, or contact us through our website chat widget.
• Information collected automatically. IP address, browser type, device information, pages viewed, and referring URLs, gathered through cookies and similar technologies.
• Information from third parties. Data from advertising and analytics platforms (such as Meta and Google) and our service providers that help us operate and market the Services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services;
• Respond to your inquiries and communicate with you about your request;
• Schedule and conduct calls, audits, and consultations;
• Send you service-related and, where permitted, marketing communications;
• Measure and improve our advertising and website performance; and
• Comply with legal obligations and protect our rights.

3. SMS and Text Messaging

When you provide your mobile phone number and opt in through our website chat widget or another consent point, you may receive text messages (SMS/MMS) from us related to your inquiry, appointments, and service updates.

• Consent. You consent to receive text messages at the number you provide. Consent is not a condition of purchasing any goods or services.
• Message frequency. Message frequency varies based on your interaction with us.
• Rates. Message and data rates may apply, according to your mobile carrier plan.
• Opt out. You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at the address below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers. Vendors that perform services on our behalf, such as our CRM and messaging platform (LeadConnector / HighLevel), hosting, analytics, and advertising providers, bound by confidentiality obligations.
• Legal and safety. When required by law, regulation, legal process, or to protect the rights, property, or safety of Etalonix, our users, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember your preferences, analyze traffic, and support advertising. You can control cookies through your browser settings; disabling them may affect site functionality.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, to opt out of marketing communications, and to opt out of the sale or sharing of personal information (we do not sell personal information). Residents of the EU/UK (GDPR) and California (CCPA/CPRA) may have additional rights. To exercise any right, contact us using the details below.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Services may link to third-party websites or tools that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

10. Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

11. International Users

We operate from and store information in Poland. If you access the Services from another region, you consent to the transfer and processing of your information as described in this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

13. Contact Us

If you have questions about this Privacy Policy or your information, you can reach us at:

See also our Terms of Service.